DOUGLAS RUSSELL

World Expert in ATM Fraud & Security Risk Management

Douglas Russell has more than 20 years’ of global experience in creating and implementing strategic and tactical solutions mitigating ATM fraud and security threats. In addition to providing consultancy and training services focused on ATM and Self-Service Terminal fraud and security through DFR Risk Management Ltd, Douglas also provides the industry with insight, intelligence and information as owner and editor of ATMsecurity.com.

Current Employer
DFR Risk Management Ltd. Consultancy and training services specializing in ATM fraud and security risk management.

Current Position
Director of DFR Risk Management Ltd.

Prior Position
Prior to founding DFR Risk Management Ltd., Douglas was Head of Fraud and Risk Management at NCR, managing risks arising from over 300,000 ATMs globally.

Experience

- Global fraud and risk management engagements in diverse and occasionally hostile geographical and cultural environments.

- Exploiting intelligence from emerging threats to identify and propose new products, procedures and services which reduce risk and protect revenue.

- Working with both development and deployment teams to ensure new solutions meet the needs of the customer and comply with acceptable risk levels, international standards and industry best practices.

- Crisis management to ensure the protection and the integrity of the customer’s brand image.

- Communicating with personnel at every level in an organization: terminal deployers, retail banking, solution providers, network operators, payment schemes, government regulators, industry associations and law-enforcement

agencies…

- Law-enforcement and intelligence-agency liaison and investigation support.

- Keynote speaker at international conferences.

- Provision of training for financial institutions and industry professionals.

- Joint engagements with the Payment Card Industry including Visa and MasterCard

International Connection

- Member of the International Association of Financial Crimes Investigators (IAFCI), ATM Industry Association (ATMIA) and Global ATM Security Alliance (GASA).

- Speaker at conferences organised by domestic and international organisations including : MasterCard, Interpol, Visa, APACS, ATMIA, HKMA...

Market covered

Global. Operates extensively in Caribbean and Latin America, North America, Asia Pacific, Europe, Middle East and Africa.

Recent Industry Contribution

As an author of the recent ATMIA publication:  Best Practices for Preventing ATM Skimming (International minimum security guidelines and best practices), Douglas compiled its international classification system of skimming devices and methods in order to give the worldwide industry a tool for understanding the range of possible types of attack.